Frequently Asked Questions

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Absolutely not. By law, the choice of where to have your car repaired is exclusively yours and no insurer can require you to use their “preferred” shop or restrict the settlement of your claim for not using their “preferred” shop. Sharp Auto will never compromise the quality of your repair or your safety to gain acceptance on any “approved” list. 

No. We recognize that nobody makes an appointment to have an accident and we are here to serve you when you need us. The sooner we see your car and get your car to our facility, the sooner we can get to work returning it properly repaired. Just call us: 

(714) 636-6021 

 No. Your deductible is part of the contract that you have with your insurance company. Only your insurance company has the right to waive your deductible. 

 There is no standard answer to this question. Every accident—every repair is unique and because they are unique, so is the time necessary to return the car to you properly and safely repaired. Our staff will communicate with you regularly during the entire repair and insurance claim progress. 

 Our staff can help! We work with reliable rental car agencies who have a proven track record of customer satisfaction. We can coordinate with the rental car agency to meet you at Sharp to pick up a rental car. 

 That is determined by the insurance company. Most policies have rental coverage as a part of your insurance policy. 

 That is determined by the insurance company. Most policies have rental coverage as a part of your insurance policy.